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FOW-USA
4018 Bishop Lane
Louisville, KY 40218
info@fowusa.org



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Where should I send my surplus ostomy supplies or a financial donation?
    Please send supplies - with the shipping pre-paid - or monetary contributions to our warehouse:

    FOW-USA Project SHARE
    4018 Bishop Lane
    Louisville, KY 40218
What types of products do you accept?
    We accept new, clean, unused pouches, flanges, skin barriers, skin wipes, paste, tape, belts, pouch covers, scissors, and pediatric products. We prefer items in the original boxes when possible. Please contact us if you have other products to donate.
What items should not be sent?
    We cannot ship out-of-date products. Please check expiration dates. If it has expired, discard it. We cannot accept products within 6 months of the expiration date because they will have reached the expiration date by the time they arrive in another country and customs laws preclude our shipping such products. In addition, please do not send used or unclean products. When in doubt about a product, ask yourself, "Would I be happy to receive this and use it on myself?" We cannot use any liquid supplies or prescription medications. We cannot ship aerosols due to security issues. Also, we do not accept C.O.D. shipments to our warehouse.
How will I know if my donation was received?
    Please put your name and address on the return label as well as in the shipping box. When your donation arrives at the warehouse, the return address label is cut from the carton and the carton is opened to see if there is a note inside. A "thank you" letter is sent to each donor provided there is a valid return address or an address provided in the carton. As we are a registered 501(c)(3) corporation with the Internal Revenue Service, your donations may be deductible on your Federal income tax.
What happens to my donation at the warehouse?
    After we remove your address label, the shipping carton is unpacked and the contents are sorted with other similar products. Our volunteers then repackage them into cartons supplied by Hollister, Inc., according to the needs of the country. For instance, some countries have urostomy or pediatric patients, while others do not. (When a request is received we ask the requestors to list the types and sizes of supplies they will use.) The cartons are labeled, weighed, and loaded onto skids. Each skid is shrink-wrapped for protection. A skid weighs about 500 pounds. One or more skids may be shipped to a specific destination.
How do you decide who receives the donations?
    We ask that contacts from countries fill out a questionnaire detailing the types of supplies they need, the number of ostomates served, the shipping information, and how supplies will be picked up and delivered. Donations are shipped, pre-paid, to hospitals, clinics, and ostomy associations. We must have a lead contact person at the receiving location who has internet access. This person is responsible for following the shipment from the arrival area in their country to the ultimate storage facility they manage. They must agree to follow a set of rules for distribution (see Requests for Help)
How is FOW-USA financed?
    We collect and depend on financial contributions and grants. The money we receive is used to pay for the warehouse lease and particularly for our expenses in packing and shipping ostomy supplies to the countries served. We are only able to send supplies because of the generous donations we continually receive from those with surplus ostomy equipment. Not only do individuals and groups donate supplies, but they also pack them and pay the shipping to our warehouse. We are grateful to these individuals, retailers, suppliers, and manufacturers who keep us in mind whenever they have surplus ostomy supplies. Plus, we could not operate without the time and talent of those who volunteer at the warehouse or serve on the Board of Directors. All of our money goes toward our mission of helping needy ostomates overseas.
What is the relationship between FOW-USA and Project SHARE?
    FOW-USA is the volunteer, non-profit organization in the United States that supports needy ostomates overseas as well as providing relevant educational materials. Project SHARE specifically refers to our primary effort of donating ostomy supplies.
Is FOW-USA involved in any other activities?
    Yes! We send ostomy information for patients and educational material for doctors and nurses. We also fund memberships in the World Council for Enterostomal Therapists for people who care for ostomates in developing countries.
What makes FOW-USA possible?
    The care and dedication of those who volunteer and contribute - giving financially, sending supplies, and offering their time and talents. Please help us help those in desperate need of ostomy supplies and support.

 



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Federal Tax ID 34-1705116
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